S3 > [ Policies and Conditions of Use ]
Policies and Conditions of Use
Gift card policy
Conditions of use
It will be our pleasure, upon presentation of the original cash register receipt, to exchange or reimburse all new merchandise, in its original packaging, within 15 days of the purchase, in any S3 store. It will be our pleasure, upon presentation of the original cash receipt, to repair or exchange all defective merchandise, at the store where the purchase was made, within 90 days of the purchase.
By measure of hygiene, there is no exchange or refund on swimsuits and underwear.
TERMS AND CONDITIONS OF THE GIFT CARD
For balance inquiries, visit any S3®, Sports Experts®, Atmosphere®, Intersport® and Le Trio Hockey® location in Canada.
OUR COMMITMENT TO YOU
ABOUT THE S3 SITE
The S3 Site is owned and is operated by FGL Sports Ltd. ("FGL" collectively referred to herein as "S3", "we", "us" or the "Company"). The S3 Site may, from time to time, contain links to other sites. Although we make every effort to ensure that such links are from reputable sources that respect your privacy, we are not responsible for the privacy practices or content of such other sites and we encourage you to read their privacy policies before submitting any personal information.
- What kind of information is collected during your use of the S3 Site;
- How we use this information;
- How we may share this information;
- How we protect your information;
- How we handle cookies; and
- How you may contact our privacy officer with any concerns.
1. WHAT INFORMATION DO WE COLLECT?
In accordance with the relevant privacy legislation in Canada, we limit our collection of personal information to those details necessary to complete the relevant contact with you. Your knowledge and consent (which may be given expressly or impliedly by your conduct) are required for the collection, use and disclosure of your personal information.
The Company may ask you to provide personal information in the following circumstances:
Membership & Accounts: when you become a member of S3 you will be asked to set up an account which will contain certain information about you;
Contests & Surveys: in order to properly administer the contests organized by S3 and select a valid winner, we require certain personal information to be provided. Similarly, we require some basic information upon the completion of a survey to verify the results;
Contact us: any time you contact our customer service department your name, contact information and details regarding your issue are logged; and
Promotions: you may register to receive information about our special promotions without becoming a S3 member. You will be asked to enter your email address.
Categories of information collected online may include name, email address, phone numbers, gift card information or demographic information.
2. HOW DO WE USE THE INFORMATION THAT WE COLLECT?
We use the personal information that we collect from you only for the purposes outlined to you upon collection.
Your personal information may be used by S3, its agents, franchisees and service providers:
Administration: to administer and enhance your guest and / or customer relationship with us, including to administer accounts, administer our customer service centre and administer contests and promotions;
Customer Needs: to understand your needs and preferences and respond to your requests which will allow us to tailor our offerings to you. This may include use for statistical analysis;
Communication: to communicate with you about products, services, special offerings and events or programs offered by S3 or its marketing partners that may be of interest to you;
Promotions: to conduct surveys, contests and promotions;
Inappropriate Behavior: to detect and protect the Company and other third parties against error, negligence, breach of contract, theft, fraud and other illegal activity;
Legal and Corporate use: to comply with the Company audit requirements and to audit compliance with laws, Company corporate policies, procedures and contractual obligations. We may also use this information to respond to all administrative and legal proceedings or to protect our rights, property or safety of the Company, subsidiaries and affiliates, service providers, customers or otherwise; and
Other: for any other purpose for which you consent.
We will not retain your personal information any longer than is required to fulfill the Company purpose for which you provided the information or as required by law. Further, only those employees or third parties who require your information for valid business purposes for which you have consented to collection will be provided with your personal information.
3. HOW WILL WE SHARE THE INFORMATION THAT WE COLLECT?
We do not license, sell or provide your personal information to any third party unless required or permitted by law. We do however have relationships with trusted third parties, including our franchisees to better serve our customers. These relationships include:
Marketing and Promotions: we may engage certain parties to assist in the dissemination of marketing and promotional offers to existing customers or members of S3 who have agreed to accept such promotional material; and
Additional relationship: the Company may engage other third parties to assist in such services as customer service, product customization, user reviews, gift cards, fraud protection and data services. These parties will only have that information necessary and will be restricted in their use of such information, whether contractually or otherwise, to those purposes identified by the Company.
There is a possibility that the Company could amalgamate with, acquire or be acquired by another business entity. If this occurs, some or all of the personal information collected about you will be shared with this entity as well as retained by the Company.
4. HOW DO WE PROTECT YOUR INFORMATION?
We realize that our customers are entrusting their personal information to us. This trust is of the utmost importance to us. We maintain several safeguards to ensure that, to the best of our abilities, your information is protected. Some of these measures include restricted access, passwords, encryption, and employee training consistent with industry standard security measures.
Unfortunately, as with all internet use, despite our efforts there is always the risk that a third party may unlawfully intercept transmissions. As a result, we cannot ensure the complete security of any information you transmit and you transmit all information at your own risk.
5. HOW DO WE HANDLE COOKIES?
6. OUR PRIVACY OFFICER
If you subscribe to our newsletters but wish to unsubscribe from any future correspondence please use the link we provide at the bottom of each email communication.
FGL Sports Ltd.
C/o Privacy Officer
824 - 41st Avenue NE
Calgary, Alberta, Canada
Fax: (403) 717 1490
Or at firstname.lastname@example.org
You can visit our Web Site, s3brdshp.com, without disclosing personal information about yourself to us. However, we do have a career page through which you may send us your résumé by e-mail.
The present policy describes the principles that guide FGL Sports Ltd. ("FGL") with respect to the protection of personal information contained in résumés that are sent to us by e-mail.
S3brdshp.com understands and respects your concern for privacy and the security of your personal information. At s3brdshp.com, we are committed to providing you with a secure and confidential experience. We collect only the information we need for the purposes we have identified to you.
This policy and the information it contains are provided to you so that, if you send us your RéSUMé, you are knowingly permitting us to use it for the purposes described below.
WHO IS S3BRDSHP.COM?
S3brdshp.com is wholly owned and operated by FGL, which also provides services to over 9 S3 franchise stores, mainly in the province of Quebec.
S3brdshp.com understands and respects your concern for the privacy and the security of the personal information contained in your résumé. At s3brdshp.com, we are committed to providing you with a secure and confidential experience.
COLLECTION OF INFORMATION
At FGL, we do not collect personal information unless we identify the purposes for such collection to you and you consent to this collection. Users of our Web Site who are interested in employment within our organization or with one of our S3 franchisees, may provide us with their résumé, which document may contain personal information.
At FGL, we have created a data base (the "Data Base") containing résumés received by e-mail for the purposes of fulfilling our present and future employee recruitment needs, as well as to assist our S3 franchisees in providing them possible candidates for positions in their organizations.
Once FGL receives your résumé, we will confirm to you that we have received it. Afterwards, it will go through a pre-selection process whereby your résumé will be reviewed to evaluate if the information provided (e.g. experience) matches position profiles in our organization or for which our franchisees need candidates. Your résumé may then be stored in our Data Base for our present or future needs or those of our franchisees.
When you e-mail your résumé to us, we also collect the e-mail address you supply, so that we can respond. It is thereafter removed or deleted from our systems. We don't use your e-mail address for any purpose other than responding to the résumé you sent, unless we have your permission.
USE AND DISCLOSURE OF PERSONAL INFORMATION
By sending FGL your résumé, FGL will use the information collected to:
- Review your résumé to evaluate if it matches profiles of positions within our organization or that of S3 franchisees;
- Send your résumé to S3 franchisees whose personnel recruitment requirements fit your employment profile for a position within the franchisees organization;
- Store your résumé in our Data Base for a maximum period of six (6) months;
- Use your résumé for convening interviews held by us for our purposes and/or for those of S3 franchisees;
and, except as provided hereafter, for no other use, unless we obtain your prior consent.
In addition, in the course of the selection process, we may use third parties to perform a variety of functions on our behalf. For example, we hire credit agencies to verify the solvency of candidates. These third parties may have access to personal information if it is necessary to perform their work for FGL. However, they are prohibited contractually from using any of this information for any other purposes and are required to maintain the confidentiality of the information.
Except as specifically provided for in this policy, FGL will not sell, transfer or disclose your personal information to other party.
WHO HAS ACCESS TO PERSONAL INFORMATION COLLECTED BY FGL?
S3brdshp.com strictly controls access to your personal information to our employees who require access to this information and, then, only for those purposes described above. Employees are kept up-to-date with regard to the privacy and security policies and practices of s3brdshp.com.
Your résumé is password protected for your privacy and security. We use industry standard SSL encryption to protect data transmission where appropriate.
You should be aware that if you gained access to s3brdshp.com through another web site or portal, any information you shared with that web site or portal is not controlled by s3brdshp.com prior to visiting s3brdshp.com.
STORAGE OF INFORMATION
We may store your résumé in our e-mail address files at our offices at the address indicated below for a period of up to six (6) months, after which it is then removed. We believe the duration the information is stored and the protective measures taken are appropriate and reasonable. Access to the information is restricted to authorized personnel, which must adhere to the privacy and security policies of FGL.
CONTROL OF INFORMATION
You are always in control of the personal information you provided to us by e-mail. For example, you can request we remove your résumé from our Data Base at any time. You can also update the information we have by sending us an updated résumé.
By sending us your résumé by e-mail, you are consenting to the collection, use and storage of the personal information it contains, for the purposes set out in this policy.
Please note that S3 franchisees are contracting parties independent from FGL. Therefore, if a person who sent us his or her résumé is hired by a S3 franchisee, there is no employee-employer relationship between that person and FGL.
We do reserve the right to cooperate with law enforcement and other officials in the investigation requiring personal information. We may also report to other organizations about improper or unlawful user activities on s3brdshp.com and this reporting may include disclosure of personal information related to those individuals conducting improper or unlawful activities.
OUR SECURITY COMMITMENT
We are committed to protecting the security of your information. Your personal information will always be secure with us. When you send personal information, we use Secure Socket Layering (SSL) to encrypt your personal information.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we strive to protect your personal information, we cannot warrant the security of the information you transmit to us, and you do so at your own risk. Once s3brdshp.com receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.
HOW TO CONTACT US?
You may direct any questions or comments regarding this policy or your personal information hr.S3BrdShp@fglsports.com or by writing to FGL Sports Ltd., c/o Human Resources, 4855 Louis-B.-Mayer, Laval (Québec) H7P 6C8. We will be happy to answer your questions or hear your concerns.
All changes to this policy will be posted on s3brdshp.com. Please consult it from time to time for changes.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE.
Products, Content and Specifications.
All features, content, specifications, products and prices of products and services that may be described or depicted on www.s3brdshp.com ("Web Site"), are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. FGL Sports Ltd. make all reasonable efforts to accurately display the attributes of our offerings, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, provincial, federal and international laws (including minimum age requirements) in regard to the use of this Web Site.
Accuracy of Information.
We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this Web Site.
Use of this Web Site.
The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark and other laws and may not be used except as permitted by the present Terms and Conditions or with prior written permission of the owner of such material. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of FGL or of its subsidiaries or affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of FGL or such other owner.
Linking to this Web Site.
Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Running or displaying this Web Site or any information or material displayed on this Web Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.
Third Party Links.
From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by FGL or by any of its subsidiaries or affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Neither we, nor any of our subsidiaries or affiliates, are responsible for any content, materials or other information located on or accessible from any other Web site. Neither we, nor any of our subsidiaries or affiliates, endorse, guarantee, or make any representations or warranties regarding any other Web sites, or any content, materials or other information located or accessible from any other Web sites, or the results that you may obtain from using any other Web sites. If you decide to access any other Web sites linked to or from this Web Site, you do so entirely at your own risk.
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Web Site. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.
Account Name and Password.
You are required to have an account name and password for certain activities on the Web Site newsletter. We may cancel or suspend at any time your account name and password at our discretion without notice or liability to you or any other person. We are not under any obligation to verify the actual identity or authority of any person using the account name and password to access and use the Web Site. We may at any time require proof of the identity of any person seeking to access and use the Web Site, and may deny access if we are not are not satisfied with such proof. You are fully responsible and liable for the security of your account name and password and any/all use and misuse. You agree to notify us immediately of any unauthorized use of your account. FGL, nor any of its subsidiaries or affiliates, assumes no responsibility, or will be liable, for any damages arising from or related to your failure to keep your password secure.
When you visit this Web Site or send an email to us, you are communicating with us electronically. You consent to receive communications from us electronically. We may communicate with you by email or by posting notices on this Web Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All contests are governed by the present Terms and Conditions, the applicable contest rules as well as applicable legislation. By participating in a contest through the website, you signify your agreement and acceptance of the present Terms and Conditions, the applicable contest rules as well as applicable legislation.
YOUR USE OF THIS SITE IS AT YOUR RISK. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEB SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER FGL, NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES, WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, MATERIALS OR SERVICES PROVIDED ON OR THROUGH THIS WEB SITE. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEB SITE MAY BE OUT OF DATE, AND NEITHER FGL, NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES, MAKES ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH INFORMATION, MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LEGISLATION FOR ANY SUCH PROHIBITIONS.
LIMITATIONS OF LIABILITY.
FGL, nor any of its subsidiaries or affiliates, assumes no responsibility, or will be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site, or your downloading of any information or materials from this Web Site. IN NO EVENT WILL FGL OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, SUBSIDIARIES OR AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEB SITE, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED ON ANY OR ALL SUCH WEB SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
IN THE EVENT OF ANY PROBLEM WITH THIS WEB SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEB SITE.
Revisions to these Terms and Conditions.
The present Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of the present Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site. Your continued use of this Web Site following either form of notice will signify your acceptance of the revised terms of the present Terms and Conditions.
Choice of Law; Jurisdiction.
The present Terms and Conditions, your use of this Web Site, and all related matters are governed solely by the laws of Province of Alberta, Canada and applicable federal laws of Canada, excluding any rules of private international law or the conflict of laws which would lead to the application of any other laws.
Any dispute between us and you or any other person arising from, connected with or relating to this Website, the present Terms and Conditions or any related matters must be resolved before the Courts of Province of Alberta sitting in the City of Calgary, Alberta, Canada, and you hereby irrevocably submit and attorn to the original and exclusive jurisdiction of those Courts in respect of any such dispute or matter.
To the extent permitted by law, any claim or cause of action you may have arising from, connected with, or relating to your use of this Website, the present Terms and Conditions, or any related matters must be commenced in a court of competent jurisdiction in the City of Calgary, Alberta, Canada within two (2) years after the claim or cause of action arises, after which time the claim or cause of action is forever barred, regardless of any statute or law to the contrary.
You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.
If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us at:
FGL Sports Ltd.
824-41st Avenue N.E.,
or at 1-877-977-2435.